SHIPPING & CANCELATION

SHIPPING

  • We try our best to ensure all the products are delivered within 3-7 business days of your order. The exact time of delivery cannot be predicted.
  • Chatoray India ships your products from different parts of the country with utmost care to ensure freshness and delivery in a proper condition. We pick all of the products ONLY after you place the order.
  • However, in certain situations we will not be able to deliver within 3-7 days. Any extra ordinary delay would be intimated to you separately via an Email or Call.

PACKAGING

  • All products will have the original packing of their vendor with some protective packing. Chatoray India provides only a delivery box in which the original packs are put inside.

CANCELLATION

  • Chatoray India reserves right to cancel any order. Amount paid by the customer will be duly refunded.
  • Orders once placed cannot be cancelled.

 

RETURNS & REFUNDS

  • As we source all products only based on your firm orders to ensure 100% freshness, we are confident that the products which you have received will taste great. Since we pick up the products ONLY based on confirmed orders, we cannot accept any returns.
  • We have packed all your products with utmost care to ensure no breakages and leakages.
  • In the rarest of rare events if you still have any issues with the products you have received we would be very keen to understand your feedback and look at appropriate action.